Do you have a Minimum Order Quantity (MOQ) for each item?
We offer low MOQ for OEM products and maintain a stock of over 200 different products, so there is no MOQ for our standard online inventory items.
How do you deliver the goods and how long does it take to arrive?
We usually deliver bulk orders by sea. For small packages, we can arrange delivery via express courier services.
Can you accept OEM packaging and custom logos?
Yes, we specialize in both OEM and ODM services. Please provide your design details before production so we can confirm the final look based on our samples.
Do you offer a guarantee for the products?
Yes, we provide a 1-3 year warranty on our products depending on the specific item.
How do you handle faulty products?
Our products are manufactured under a strict quality control system with a defect rate of less than 0.2%. During the warranty period, we will replace faulty items with new parts.
What payment methods do you accept?
We accept various payment methods including T/T (Bank Transfer), Credit Card, PayPal, Western Union, and Cash.