Frequently Asked Questions
Q1. Why should we choose your equipment?
We provide factory-direct supply with a diverse product range including strength and aerobic equipment. We offer professional OEM/ODM services, strict quality control, and rapid response times.
Q2. What are the available delivery ports?
Standard shipping is available via FOB Tianjin Port or Qingdao Port, China.
Q3. What is the standard payment term?
Terms are T/T 30% as a deposit, with the remaining 70% balance due before delivery. Product and packaging photos are provided before final payment.
Q4. How long does the delivery take?
Generally, it takes 25 to 60 days after receiving the advance payment, depending on the specific items and order quantity.
Q5. Do you provide spare parts?
Yes, we provide 2% of the total order amount in easy-to-wear spare parts.
Q6. Is there a quality test before shipping?
Yes, we perform 100% testing on all goods before delivery to ensure quality standards are met.