Do you have a Minimum Order Quantity (MOQ) for each item?
We offer a Low MOQ for OEM products. Additionally, we maintain a large stock of over 200 different products, which may have no MOQ requirements for standard orders.
How do you deliver the goods and how long does it take?
Most bulk orders are delivered by sea. For smaller packages or samples, we provide express delivery services for faster arrival.
Can you provide customized packaging and logos?
Yes, we specialize in both OEM and ODM services. We can customize the design and packaging based on your specific requirements and confirmed samples.
What is the warranty period for your products?
We stand by our quality and offer a 1-3 year warranty on our products to ensure customer satisfaction.
How do you handle faulty products or refunds?
Our products are manufactured under a strict quality control system with a defective rate of less than 0.2%. If a defect occurs during the warranty period, we will provide replacement parts or solutions accordingly.
What are the accepted payment methods?
We accept various secure payment methods, including Trade Assurance, to ensure a safe transaction for our buyers.