Frequently Asked Questions
1. Are you a manufacturer?
Yes, we have an R&D team, production department, and sales teams. Quality is assured while prices remain competitive.
2. Do you accept private labels and what is the MOQ?
Yes, private labeling is available. The customized MOQ is 500pcs for specific designs, colors, logos, materials, and packaging. Most standard orders start from a 20GP container.
3. What are your payment terms?
We accept T/T, L/C, and other standard international payment methods.
4. What certifications do your products have?
Our products hold CE, RoHs, and FCC certificates. Adapters are CE, UL, KC, and ETL approved. Our factory is ISO9001 certified.
5. How is quality control managed?
We utilize a comprehensive QC system including IQC (Incoming), PQC (Producing), IPQC (Input Process), LQC (Line), and FQC (Final Quality Control).
6. What after-sales service do you provide?
We provide a two-year guarantee for our customers. We also track product performance regularly and provide immediate technical assistance for any operational issues.